How to Refer Friends & Earn Points with Epic Matcha Rewards
How Do I Invite Friends and Get $5?
For each friend you invite, we'll award you 500 points once your friend makes an order.* In order to receive credit, your friend must be a new Epic Matcha customer and live in a separate household. And your friend gets 15% off their first order. Win-win!
Simply Create An Account to get your unique referral link that will track who you refer and which friends buy.
*500 Points is equal to $5 credit in our store. Referral Coupons have no cash value by themselves; they are only deemed to have a notional cash value of $5 if they are used in connection with an eligible purchase on our Site. Members of the Epic Matcha Affiliate program are exempt from earning Points for referrals.
How Do I Participate?
Joining is easy! Just click the Create An Account link to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!
How Can I Earn Points?
You can earn points by participating in any of our innovative promotions! Simply click the 'Rewards Program' tab (lower left corner) and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!
What Can I Redeem My Points For?
Glad you asked! We want to make it easy and fun to redeem your hard-earned points. Just login to your account and click the 'Rewards Program' tab to view all of our exciting reward options.
How Do I Redeem My Points?
Exchanging your points for great rewards couldn't be easier! Simply login to your account click the 'Rewards Program' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward.
How Do I Check My Points Balance?
Your up-to-date points balance is always displayed at the top of your Account page.
Does It Cost Anything To Begin Earning Points?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the 'Rewards Program' tab (lower left corner) to get started.
Do I Have To Enroll Or Register In Individual Promotions?
Once you register an with an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!
How Long Will It Take For Points To Post To My Account?
You should receive points in your account instantly once you complete a promotion!
Do My Points Expire?
Nope! Your points will never expire.
What Happens To My Points If I Make A Return?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place.
Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.
How Do I Contact Support If I Have Questions About My Points?
Our team is ready and waiting to answer your questions about our rewards program! Just send us an email at support @ epicmatcha.com and we'll be in touch.
I'm Very Close To Earning A Reward. Can I Buy Extra Points To Get There?
We currently require you to have enough points to redeem any of the rewards you see listed on the 'Rewards Program' tab in the bottom left corner.
What If I Don't Want To Receive Promotional Emails?
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.
